A Full Feature Multi-Media IP Contact Center Solution.
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Ezvoicetek IP contact center solution delivers a full featured, multi-language, multi-tenant contact center architecture which allow system integrator easily to build a customer needed contact center. It could be clouded or customer premise installed contact center. By using built-in HTTP URL screen popup and integrated CTI Agent Desktop, system integrator can easily link with their CRM or back-end database without knowing CTI agent API. |
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The CTI Agent Desktop can be running under any browsers and any OS such as Linux, Mac, Winnows, Android etc. Call center agent can choice to use SIP hard phone, SIP Soft-phone or WEBRTC softphone freely. We make it easy to build an unique call center in a very flexible and cost effective way. |
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